Privacy Policy

This privacy policy is intended to protect an individual's privacy. It explains what type of information we collect from our users on this site and in the course of our relationship, what we do with that information, and how users can update and control the use of information provided on this site. This policy may change from time to time so please check it frequently.

What type of information do we collect?

You are welcome to browse some portions of the CiA web site without becoming a member. For some services or areas on the site, we will ask that you become a member if you have not already done so and provide us with information about you and/or your company such as name, job title, email address, and other types of information, which enable us to provide services and information to you. Once you become a member of CiA, we provide you with a user name and password you will be able to access the members only pages of our site.

If you use services available through our site, we may ask you to provide further information, including but not limited to financial information, equipment information, and other personal information. We do not pass this kind of information on to third parties. We may collect other personal information when you provide comments or participate in surveys.

The CiA site uses cookies. "Cookies" are small data files, typically made up of a string of text and numbers, which assign you a unique identifier. A "client cookie" is sent to your browser so that our systems remember your requests and keep track of the pages you view on our site and which services you use. You may set your browser to notify you when you receive a cookie or to prevent cookies from being sent; if so, you may limit the functionality we can provide you when you visit our site.

Finally, we collect aggregate information about the use of our site, such as which pages are most frequently visited, how many visitors we receive daily, and how long visitors stay on each page.

CiA strives to have in place appropriate means to protect your information. However, in providing your information over a public or third party network, you do so at your own risk.

How do we use the information we collect?

The information we collect about you in the course of our relationship is used to facilitate your orders or other activities between us, and to provide you with both general and tailored information about offers, products, services or other useful information from us. If you order products or services from us, we may maintain an order history for your account. We also may combine information you have provided to us in communications offline with the information you have given us online (or vice versa), to provide a more customized experience for you when you deal with us. We use demographic and site usage information collected from visitors to improve the usefulness of our site and to prepare aggregate, non-identifying, information used in marketing, site advertising, or similar activities.

As our services evolve, the types of information we collect may change. Please check this policy frequently for the most current explanation of our data practices.

With whom do we share information?

We do not sell your email address or other identifying information to third parties. We may, however, share your information with CiA members, in our other communications with you, or on the site (for example, to provide you additional promotional materials in which you may have an interest).

We may provide to others the aggregate statistics about our customers' orders or related site activity for purposes of marketing or promotion (i.e. banners).

We may disclose information about you to others if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of CiA or others.

Other companies that provide services on our site or that advertise or link on our site, may use cookies or collect other information about you when you go to their site. CiA does not control the collection or use of information by these companies. You should contact these companies directly if you have any questions about their collection or use of information about you.

Opting out, accessing or changing information

CiA maintains customer information, including order history and site usage data, for a length of time appropriate to our business needs. You may contact us to correct or update any personal identifying information which you have submitted to us, or should you have questions about information maintained by us. You may access your personal information or have it corrected or updated in accordance with applicable law by contacting us. You can opt out of receiving information about CiA's activities, products or services and/or opt out of having your data provided to third parties for marketing purposes by contacting us. Questions or concerns?

Please feel free to contact us at if you have questions or concerns about this privacy policy or about CiA's collection of your information.